Every finding tracked to close, with clear ownership on both sides.
A finding only matters once it is fixed. Across a portfolio the risk isn’t the audit, it is non-compliant items drifting past their deadline with ownership unclear. Origin Zero turns every finding into a tracked action with the right SLA, routes it to the delivery partner who owns it through their own portal, and flags overdue items automatically, so progress is visible to everyone and the trail stands up to scrutiny.
Sound familiar?
The questions that turn quiet weeks into bad quarters.
“What's the status of that fire door action I raised three weeks ago?”
Chasing delivery partners over email or WhatsApp is how actions go cold. The action lives in your audit system, but the work happens somewhere you can’t see.
“Why is this action still 'In progress'? It was supposed to close 60 days ago.”
Without priority-based SLAs and overdue escalation, the same actions sit in the same status quarter after quarter.
“How many actions are overdue across our portfolio right now?”
If the answer requires a spreadsheet export and an afternoon of work, your governance reporting is already behind.
See it live
From non-compliant finding to closed action, with the delivery partner doing the work.
Watch an Asset Manager finish an audit, see an action auto-created from a "No" answer, assign it to a delivery partner, and the delivery partner open it in the External Actions Portal, upload evidence, and submit for close-out, all while the Asset Manager keeps approval authority.
Action management capabilities
Six ways every action moves from finding to close-out.
Auto-create on non-compliant answers
Every "No" or "NAR" response in an audit triggers an action automatically, populated with the question context, risk level, and an SLA-based target date. No double data entry.
Priority-based SLAs
Configurable per template (default: High = 30 days, Medium = 60, Low = 90). Override the auto-calculated due date when needed; the platform flags the override for SLA reporting transparency.
External Actions Portal for delivery partners
Delivery partners get sandboxed access to view only the actions assigned to them, add progress notes, upload evidence, and submit for close-out. No access to the broader platform; full governance retained.
Standalone actions
Not every action comes from an audit. Site visit findings, MOS-driven follow-ups, ad-hoc observations: all can be raised as standalone actions and flow through the same workflow.
Escalation, reassignment, reopening
Flag overdue actions, raise priority, reassign to a different role from 48 configured assignees (FM Co, Proj Co, Authority Rep, etc.), reopen closed actions if issues recur.
Evidence and audit trail
Every status change, every reassignment, every evidence upload is logged. The full thread of who did what, when, lives alongside the action permanently.
What changes
When the delivery partner updates actions directly.
The work is visible the moment it happens.
When the delivery partner updates the action themselves, progress shows up in real time. You stop being the email-relay middleman.
Overdue actions don’t hide.
Priority-based SLAs with auto-calculated due dates and override flags mean your overdue dashboard is honest, every quarter.
Close-out is faster.
In-platform updates and evidence uploads compress the cycle from weeks of email to hours, so closure keeps pace with the audit and compliance scores reflect reality.
Audit trail is exportable on demand.
When an external auditor asks "show me everything related to this finding", the answer is a single export, not a discovery exercise across inboxes.
Audit findings shouldn’t die in your inbox.
Book a walkthrough and we’ll show you the Asset Manager to delivery partner workflow on a sample portfolio, including the External Actions Portal experience from the delivery partner’s side.